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Terms of Service

Last updated: January 2025

Welcome to École Française Étoile. These Terms of Service ("Terms") govern your use of our website and educational services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By registering for courses, accessing our website, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Eligibility

You must be at least 13 years old to use our services. If you are under 18, you must have permission from a parent or guardian to use our services. By using our services, you represent that you meet these eligibility requirements.

3. Account Registration

To access certain features of our services, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Be responsible for all activities that occur under your account

4. Course Enrollment and Payments

Enrollment

When you enroll in a course, you agree to participate actively and complete assigned work. Course availability, schedules, and content are subject to change.

Payment

Payment is required before accessing course materials and classes. We accept various payment methods as indicated on our website. All fees are in Euros unless otherwise stated.

Refund Policy

We offer a 14-day satisfaction guarantee from the date of enrollment. After 14 days, refunds are issued only in exceptional circumstances at our sole discretion.

5. User Conduct

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Harass, abuse, or harm other users or staff
  • Share your account credentials with others
  • Record or distribute class content without permission
  • Interfere with or disrupt our services
  • Attempt to gain unauthorized access to our systems

6. Intellectual Property

All content on our website and in our courses (including text, graphics, images, videos, and software) is the property of École Française Étoile or its content suppliers and is protected by copyright and other intellectual property laws.

You may access course materials for personal, non-commercial use only. You may not:

  • Reproduce, distribute, or publicly display course materials
  • Create derivative works from our content
  • Use our content for commercial purposes
  • Remove copyright or proprietary notices

7. Class Recordings and Content

We may record live classes for educational purposes. By participating in classes, you consent to being recorded. These recordings are for enrolled students only and may not be shared or distributed.

8. Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind. We do not guarantee:

  • Uninterrupted or error-free service
  • Specific learning outcomes or proficiency levels
  • That defects will be corrected
  • That our servers are free of viruses or harmful components

9. Limitation of Liability

To the fullest extent permitted by law, École Française Étoile shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services.

10. Termination

We reserve the right to suspend or terminate your account and access to our services at our sole discretion, without notice, for conduct that we believe:

  • Violates these Terms
  • Is harmful to other users, us, or third parties
  • Violates applicable law

Upon termination, your right to use our services will immediately cease.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on our website and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms are governed by the laws of France, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Paris, France.

13. Dispute Resolution

If you have a dispute with us, please contact us first to try to resolve it informally. If we cannot resolve the dispute informally, any legal action must be brought in the courts of Paris, France.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15. Contact Information

If you have questions about these Terms, please contact us:

École Française Étoile
27 Rue de Cléry
75002 Paris, France
Email: contact@ecole-etoile.fr
Phone: +33 1 89 45 72 10

By using our services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.