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Privacy Policy

Last updated: January 2025

École Française Étoile ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Register for courses or services
  • Contact us through our contact form
  • Subscribe to our newsletter
  • Participate in our online classes

This information may include: name, email address, phone number, mailing address, payment information, and educational background.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referral source

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our educational services
  • Process your enrollment and payments
  • Communicate with you about courses, schedules, and updates
  • Send you newsletters and marketing communications (with your consent)
  • Improve our website and services
  • Respond to your inquiries and provide customer support
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website functionality and performance
  • Deliver personalized content

You can control cookie settings through your browser. However, disabling cookies may limit your ability to use certain features of our website.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Email delivery services
  • Video conferencing platforms
  • Web hosting and analytics

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Restriction: Request restriction of processing your personal data
  • Objection: Object to our processing of your personal data
  • Data Portability: Request transfer of your data to another organization

To exercise these rights, please contact us at contact@ecole-etoile.fr

7. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

École Française Étoile
27 Rue de Cléry
75002 Paris, France
Email: contact@ecole-etoile.fr
Phone: +33 1 89 45 72 10